Fenix Hotel - Quito

The room was spacious and clean. The staff were helpful and friendly. The location was convenient for our activities. The breakfast was good.

Nothing to fault.

This place is fantastic! The location is so convenient, right across the street from a major hospital and down the street from all the sights in the city. The staff here are amazing, always willing to help with anything I needed. The room was comfortable and spacious, with all the amenities I could ask for including a mini-bar and a flat-screen TV. The restaurant served delicious meals and the buffet breakfast had a great selection. The spa and wellness center were a perfect way to relax after a long day of exploring.

I would recommend this hotel to everyone. It ticks all the boxes for a luxurious and comfortable stay.

This place was absolutely amazing! The location was perfect, right down the street from the university, which made it so convenient for me. Not to mention, there were plenty of shops and restaurants nearby for me to explore. The service here was top-notch, with room service and housekeeping always going above and beyond to make sure I had everything I needed. I was also impressed with the variety of amenities available, such as the spa and wellness center, where I was able to indulge in a relaxing massage. The staff here were so friendly and accommodating, making sure I felt welcome from the moment I stepped in.

I would recommend this hotel to everyone.

the room was spacious and modern with excellent WIFI and a clean bathroom. the staff went above and beyond to accommodate my needs, even assisting in scheduling appointments and calling taxis. the breakfast buffet was a great way to start the day and included a variety of fresh fruit and hot dishes.

The noise from the busy street right outside made it difficult to get a good night's sleep.

The room was clean and spacious, providing plenty of room for our family. The staff was friendly and helpful, especially Robin from the restaurant were really nice to assist us with our baby's milk. The location was also convenient, with easy access to restaurants and shops.

We stayed at a hotel in Quito that was conveniently located right across the street from a major hospital. This made it easy for us to access medical services if needed. The hotel was also close to the city center, allowing us to explore the sights and attractions without any hassle. Additionally, we were delighted to find that the hotel was situated near the restaurants in the Mariscal area, making it convenient for us to enjoy delicious meals during our stay.

One drawback we experienced during our stay was occasional noise from hammers due to ongoing construction near our room.

The facilities were updated and clean, staff was kind, location was perfect for concerts, double room was spacious, buffet breakfast was good.

Could not be improved in any way.

We had a fantastic stay at this hotel. The staff at the front desk were friendly and helpful during check-in. The room wassuper clean and cozy. The location was perfect, right across the street from a major hospital and close to the city center. We found it easy to access the central and nightlife locations of this city. the hotel provided a good selection for breakfast, included in the stay. we were impressed with the cleanliness, hotel facilities, transportation options, and the convenient location close to shops and restaurants.

Nothing, all great! We had no negative experiences at this hotel.

The room was spacious and clean. The staff were helpful and friendly. The front desk lady helped us find an English speaking taxi driver. Easy access to central and nightlife areas. Great location near markets and art shows.

Nothing, all was good.

I had a great stay at this luxurious hotel! The location is fantastic, right across the street from a major hospital and close to all the restaurants in the Mariscal area. It's also conveniently situated next to shops and restaurants. The staff provided excellent service, making sure all my needs were met. The room was spacious and comfortable, and the amenities such as the mini-bar and terrace added that extra touch of luxury. The hotel also offers a variety of services like room service and laundry, which made my stay even more convenient.

I would highly recommend this hotel to my friends.

Great location near market and park. Cheap cab rides. Helpful staff, especially Veronica at the front desk. Comfortable room with friendly construction workers. Good breakfast selection. Water pressure issue was resolved.

The facilities were clean and modern, and the breakfast was delicious. The staff was especially helpful, providing us with information about transportation and the best sights to see in the city. the hotel's location was perfect for us as it was close to both the central city and the restaurants in the Mariscal.

Everything great.

During my city break, I found two things about the hotel that I really liked. the staff were friendly and accommodating. They made sure that our needs were met and provided helpful recommendations for nearby attractions. Secondly, the hotel's location was perfect. It was conveniently situated near various restaurants and shops, making it easy for us to explore the city and try different cuisines. Additionally, the hotel provided free Wi-Fi, which was a great advantage for us to stay connected and plan our daily activities.

There were a couple of issues that I had with the hotel. the rooms were outdated and could definitely use some renovations.

During Easter, I stayed at a hotel that offered a great breakfast spread with a good variety of fresh fruits and hot dishes. The hotel is very well located in walking distance of popular sites and landmarks. I also enjoyed the beautiful view from my room, which had large windows facing the city.

The lack of soundproofing in the rooms, which made it difficult to sleep at night due to noise from outside. the room had some maintenance issues such as a faulty showerhead and faded curtains.

The breakfast was really good, with eggs, yogurt, and plenty of fruit. The location was perfect for us, close to some great restaurants and shops, but also quiet enough for a good night's sleep. We also appreciated the friendly staff, who were always happy to answer our questions and offer suggestions on things to do.

The room could have been a bit cleaner. There were some stains on the carpet and the bathroom could have been more thoroughly cleaned.